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Shipping & Returns

SHIPPING POLICY

Processing Time

Please note all orders paid with card have a 24-hour processing period. This is given just in case updates are needed to the order. Product orders placed before 3:00 PM EST Monday through Friday will be processed the next business day and shipped based on the shipping option selected. Product orders placed after 3:00 PM EST on Thursdays or on weekends will be processed the following business day (Monday) and shipped based on the shipping option selected.  Standard delivery is five to seven business days. Holidays can affect processing time. Delivery times may be affected by seasonal carrier volume.

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Order placed using Sezzle have a processing time of 3 business days and will be shipped based on the shipping option selected. Holidays can affect processing time. Delivery times may be affected by seasonal carrier volume.

 

Shipping Rates

The rates charged for the shipping of your order are based on the total weight of your product order. Before the final checkout page, you will be shown the cost of shipping and handling. Product orders over $200.00 will qualify for free standard shipping. Shipping rates are subject to change based on current carrier rates and seasonal surcharges. Although we are not responsible for any increases, we make every effort to minimize the effects on our customers.

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Order Tracking

After the tracking number is provided by the carrier, the tracking number with a direct link will sent to the email associated with your order.

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Return & Exchange Policy

  • Exchanges for the same product will be made for products that may have been damaged in transit.

  • Returns of all unopened products** may be returned within (30) days of delivery for a full refund, less shipping, and handling.

  • Products returned more than thirty (30) days from the delivery date are not eligible for a refund.

  • Packages returned due to unsuccessful deliveries (i.e., three (3) delivery attempts, customer moved, customer provided incorrect or incomplete address) may be subject to additional shipping and handling charges to have the product resent.

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